
<p>These terms govern use of the CareLite hospital management platform and this website. Specific
commercial terms are set out in the service agreement signed with each hospital; where the two
differ, the service agreement prevails.</p>

<h2>The service</h2>
<p>CareLite is provided as a subscription. Plans differ in bed and user capacity, not in features.
Phase 1 covers administration and finance: registration, OPD, IPD, emergency, billing, corporate
billing, collections, doctor payout, reports and audit. Pharmacy, laboratory, radiology, clinical
records and the other modules listed on this site are not included.</p>

<h2>The hospital's responsibilities</h2>
<p>Accuracy of clinical and financial data entered, keeping individual user accounts individual,
lawful use of the platform, and compliance with the regulations applying to its own practice.
CareLite is a record-keeping tool and does not make clinical decisions.</p>

<h2>Availability and support</h2>
<p>We work to keep the service available and to support it during working hours, with planned
maintenance notified in advance. Availability commitments, if any, are those stated in the service
agreement.</p>

<h2>Data</h2>
<p>Hospital data belongs to the hospital. On termination, an export can be provided in a standard
format as set out in the service agreement, after which data is removed on the retention schedule
described in our privacy policy.</p>

<h2>Fees</h2>
<p>Subscription fees are as quoted, exclusive of taxes, payable in advance for the agreed term.</p>

<h2>Liability</h2>
<p>The platform is provided without warranty beyond that stated in the service agreement. Liability
is limited as set out there. Nothing in these terms excludes liability that cannot lawfully be
excluded.</p>

<h2>Governing law</h2>
<p>These terms are governed by the laws of India, with jurisdiction as specified in the service
agreement.</p>
