Privacy Policy

At Carelite, we are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and respect. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website, mobile apps, and services. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect different types of information to provide and improve our services. This includes:

Personal Information

  1. Contact Information: Name, email address, phone number, and mailing address when you register for our services, request a demo, or communicate with us.
  2. Account Information: Login credentials (username, password) and other information associated with your account.

Non-Personal Information

  1. Usage Data: Information about how you access and interact with our website or apps, including your IP address, browser type, device information, and pages visited.
  2. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data on website activity and enhance user experience.

2. How We Use Your Information

Carelite uses the information we collect for various purposes, including:

  1. To Provide and Improve Our Services: Ensuring the proper functionality of our software, personalizing your experience, and continually improving the performance of our platform.
  2. To Communicate with You: Responding to your inquiries, sending updates about our products, marketing communications (if opted in), and providing customer support.
  3. For Security and Compliance: Protecting your data from unauthorized access, fraud detection, and ensuring compliance with legal obligations and applicable regulations.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  1. For Legal Obligations: If required by law, we may disclose your information to regulatory authorities, law enforcement, or other government bodies to comply with legal obligations.
  2. With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

At Carelite, the security of your personal data is a priority. We implement strong security measures, including encryption, secure data storage, and restricted access to sensitive information. While we strive to use the best available technologies to protect your data, no system is entirely secure, and we cannot guarantee the complete security of your information.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your data.

6. Use of Cookies

Our website uses cookies to personalize your experience, remember your preferences, and help us analyse website traffic and performance. You may choose to accept or decline cookies. If you prefer, you can set your browser to block cookies, but this may limit your ability to use certain features of our website.

7. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed of how we protect your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at contact@carelite.in

We are committed to protecting your privacy and ensuring transparency in how your information is handled.